Director of Home Care Operations

Bangor, ME

Full Time

Bangor

Mid Level

We are seeking an experienced, compassionate, and results-driven Director of Home Care Operations to lead our in-home care team. In this critical leadership role, you’ll oversee daily operations, manage staff, ensure compliance, and drive growth while upholding the highest standards of care and customer service.

Location: Bangor, ME
Job Type: Full-Time | Exempt
Compensation: Competitive Salary, Performance Bonus Potential

Key Responsibilities

Lead all aspects of office operations, including supervision of internal staff and indirect oversight of caregiver teams
Maintain compliance with all federal, state, and local regulations and licensing requirements
Use Key Performance Indicators (KPIs) to evaluate and improve service delivery and business performance
Develop and implement effective strategies for recruiting, training, and retaining top-tier care staff
Foster community relationships and build referral partnerships to grow the business
Oversee financial operations to optimize revenue and control costs
Respond to after-hours and emergency situations as needed
Promote a culture of compassion, service excellence, and professionalism

What You’ll Bring

Bachelor’s degree in Business Administration or related field preferred (or equivalent relevant experience)
5+ years of progressive leadership experience, ideally within the home care industry
Proven experience managing teams, driving operational excellence, and achieving business growth
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Strong interpersonal, analytical, and conflict-resolution skills
Reliable transportation, valid driver’s license, and insurance

Physical Requirements

Ability to lift up to 10 lbs
Must be able to sit, stand, bend, and move intermittently throughout the day
Must have adequate vision and hearing, with or without accommodation

Why Join Us?
You’ll join a dedicated and mission-driven team focused on delivering high-quality care and making a meaningful impact in our community. We offer a supportive environment, opportunities for growth, and a chance to truly lead.
Apply today and take the next step in your home care leadership career.

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Do you have a bachelor’s degree in Business Administration or a related field, or equivalent relevant experience?*

Do you have 5+ years of progressive leadership experience, preferably in the home care industry?*

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Are you proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)?*

Do you have reliable transportation, a valid driver’s license, and current insurance?*

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Director of Home Care Operations

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